Your AI support agent drafts every response, learns from every interaction, and works through your existing email. No login required to respond.
No credit card required. 30-day free trial.
AI responds first! No more generic auto-response emails - real answers from the start
50%+ resolved in 1-2 responses - AI drafts using your knowledge base, not canned templates
Review, tweak, and send - or enable auto-reply for common questions
Built around AI from day one - not bolted onto legacy software
Reply from Gmail, Outlook, or any email client
Connect via IMAP/SMTP - works with Gmail, Outlook, or any email provider
Respond from your email client - no login to Xuru required
Ticket codes in subject lines keep everything threaded automatically
Customer replies reopen tickets - nothing falls through the cracks
Seed your AI instantly with Q&A pairs from your existing documentation
Every resolved ticket can become knowledge for future responses
Vector search finds similar solutions even when wording differs
The more you use it, the better it gets - your AI learns your voice
Upload your FAQ, docs, or paste Q&A directly
Your agent now answers with your knowledge
Choose how tickets get distributed to your team - from hands-off automation to manual control.
Agents cherry-pick from shared queue
Fair automatic distribution
Route to specialized teams
Balance workload automatically
One price, all features included. No tiers, no complexity.
Everything included. Unlimited tickets.
When a new ticket arrives, Xuru's AI searches your knowledge base for similar past tickets and documentation. It then drafts a contextual response that you can review, edit, and send - or configure to send automatically for common questions.
Yes! Simply reply to the notification email from your regular email client (Gmail, Outlook, etc.). The ticket code in the subject line ensures your response is automatically attached to the right ticket.
Import your existing FAQ documents, help articles, or paste Q&A pairs directly. Each entry gets vectorized for semantic search, so your AI can find relevant answers even when customers phrase questions differently.
Every seat includes all features: unlimited tickets, full AI capabilities, knowledge base access, email integration, and your custom subdomain. No feature gating, no surprises.
Absolutely. Each customer gets an isolated instance with their own database. All data is encrypted at rest and in transit. We never share your data with third parties.
Start with a 30-day free trial. Your AI support agent will be drafting responses in minutes.
Start Your Free Trial